Here are answers to some of the technical questions that come up. Also, our Help Center’s got all the details on how to use the app and manage your subscription plus information about the podcasts and our newsletter. If you’re looking for resources on a topic, you’ll find some of those gathered in the Help Center too!
How to Navigate the Help Center:
- There’s a search bar right at the top of the Help Center. Type in your question or keywords.
- It’s divided into four sections
- If you get stuck, it’s easy to email support for help from a person.
- The App
- Newsletters
- Podcasts
- Resources
- If you get stuck, it’s easy to email support for help from a person.
Top FAQs: A list of the most commonly asked questions about Happier, arranged for quick access.
What’s included in a Happier subscription?
Happier is the meditation app for everyone who wants to become a meditator. The app’s designed to meet you where you are, so you can teach yourself how to live in the moment, even when you don’t have a moment.
- Courses are video lessons paired with a meditation. Each course has lessons that are video discussion between the student and one of the meditation teachers. Our meditation teachers are some of the best known in the world and they share their answers to the most common questions meditators have, plus some of the deeper questions that come up.
- Singles are guided meditations — a curated collection you can use to explore different kinds of meditation, from breathing to walking, from loving-kindness to body scan, on different topics from joy and resilience to grief and pain. Most of the guided meditations can be set to different lengths ranging from 1 minute or as long as 90 minutes! There’s a variety of teachers, voices and approaches in the Singles section but one thing that’s constant is the training all of them have, over 10 years of teaching experience or more and teaching certifications.
- Podcasts in the app are ad-free and you get to listen a week earlier than your free podcast app! In addition to the award winning Happier podcast, you can listen to the app only Talks and Twenty Percent Happier podcasts. Childproof and More than a Feeling are included too.
- The app’s Sleep section has meditations for use at night or nap time. Use them to reset after a long day or celebrate a good one.
- Guidance Okay, there’s a lot of great content in the app but how do you build a mindfulness meditation habit or know what to do next? Your Home and Profile sections will help with both those things!
What kind of subscription options are there?
- You can sign up for a one year subscription at $99.99USD/year or a monthly subscription at $14.99USD/month.
- The annual subscription starts with a 7 day free trial. One free trial/customer.
- The monthly subscription starts immediately.
- Buy your subscription through Apple’s App Store or the Google Play Store right on your phone.
- If you want to buy your subscription on our website, click here, Happier.
- We also have gift certificates here, Give a Gift! Read more about gift certificates in our Help Center here, Buy a Gift Subscription and Redeem a Gift or Promotional Subscription.
How do I manage my subscription?
Making changes to your subscription’s different depending on where you bought it.
How do I sign into my subscription or account?
- The Happier app’s available for iPhone, iPad and Android phones and tablets so the first step to getting signed in is to download the free app from the App Store or the Google Play store.
- On the first page of the app you have two choices, Get Started and Already have an account? Sign in. You’ll only use Get Started the first time you create an account - otherwise tap Sign in and follow the instructions.
- There’s more information here, Sign Into an Existing Happier Account and Create a Happier Account.
How do I cancel my subscription?
- Canceling your subscription’s different depending on where you bought it. It’s best to take care of this about a week before your subscription ends so your email doesn’t cross paths with the renewal. You’ll still have full subscription access until the expiration date.
- If you bought your subscription on our website, email support@happierapp.com. You’ll get a reminder email two weeks before your subscription’s due to renew.
- If you bought your subscription from Apple’s App Store, you need to cancel your subscription on your phone, through their website or by calling their billing team. You need to opt into renewal notices in your iPhone or iPad settings.
- If you bought your subscription through the Google Play store, you can cancel it on your phone or email us at support@happierapp.com. Google Play doesn’t send renewal notices.
- Find the expiration date for your subscription inside the app using the steps here, Find Out When Your App Subscription Ends
- Find more details on canceling your subscription here, Cancel a Happier App Subscription.
Can I use Happier offline?
- With a subscription, you can download Happier content to listen to anywhere, anytime. Details on downloading content and removing it when you’re done are here, Download Content to Meditate Anywhere.
- Downloaded content is automatically removed from your device when you delete the app or when your subscription expires.
- You can’t download content to MP3 or other formats.
What kinds of meditation does Happier offer?
There’s no ‘right’ way to meditate and no ‘wrong’ way — but there are lots of ways to explore! Here are some of the meditation styles in the Happier app.
- Focus on the Breath: This is the most traditional focus or anchor used in meditation and you’ll find lots of options to practice this way. Using your breath as a focus is different than ‘breath work.’ When you use your breathing as an anchor for your meditation, you don’t have to breathe in any special way, there’s no counting or pausing. Instead you focus on whatever part of breathing feels most obvious to you right now, like the way your stomach’s rising and fall, or your shoulders moving, or the feeling of the air going past your upper lip. Then when you discover you’re not focussed on the breath anymore, you kindly bring your attention back to it.
- Sound Meditation: In these meditations you use ambient sounds, wherever you are, as the focus of your meditation. If you practice this repeatedly over time using the app, you’ll be able to try it out anywhere! From standing in line at the grocery store to sitting in a coffee shop, this can be a really interesting way to bring meditation into more spots in your life.
- Body Scan Meditation: During a body scan meditation you take time to focus on the parts of your body from your toes to the top of your head. You might be surprised by what you discover! The teacher will guide you to notice different parts of your body and you can do a Body Scan in any position, sitting, laying down, standing and more.
- Open Awareness Meditation: In this type of meditation you start with your breath or other anchor point, and then allow yourself to follow whatever you become aware of, from sensations to sounds to thoughts being simply mindful, moment after moment as each new experience presents. And if you feel like your mind’s getting too scattered, you can go back to your first anchor point for a while. This one can feel a lot like intervals if you’re an athlete — going fast then slow, hard then easy, open then more focussed — but aware of what’s happening as much as possible.
- Walking Meditation: Here’s how our teacher Alexis Santos describes walking meditation, “Walking meditation may sound like an unnatural, or even zombie-like way of walking, but what it really means is that when we walk, we bring our awareness with us. We walk a lot, so it increases our chances of becoming more aware if we can be mindful while we walk. And it can help settle and relax the mind, grounding us and connecting us with the environment.”
- Loving-Kindness Meditation: At its most basic, loving-kindness meditation is a way to consciously practice having feelings of goodwill towards yourself and others, and it’s been proven to increase positive emotions and reduce negative ones and increase feelings of connection.
- Mental Noting or labeling is a way to frame experience with a word so you can be more aware of it and experience it a little more. Try it in the app then play with it in the world. Try it with a hug, or sip of coffee, or hitting the air conditioning when you walk inside on a hot day. It’s fun to explore!
- Other Focus Points: You’ll find that almost anything can become a focus for your meditation and the app will give you lots of ideas and guidance, from brushing your teeth in the morning to putting on pants!
